01494 706 600

Delivery

 

Free Local Delivery For Raw Dog Food

Dogs About Town is based in Beaconsfield, Bucks and we deliver the yummy raw dog food free within a 15 mile radius – pawsome!

If you and your pup live a bit further away, don't despair.  If we already deliver close by we'll probably be able to deliver to you, next time we're there.  So if this applies to you, call Jo on 01494 706600 and it could be waggy–tails all round!

 

A Quick Word About Your Raw Dog Food Packaging:

The world's resources are precious, so whenever we can, we like to re-use packaging over and over again.

When you order your dog's raw food from us, it will come packed in Polystyrene Boxes - simply put, we think they are the best at keeping your woofer's food frozen. Sadly, they are not recyclable but never fear we'll take them away so we can re-use them again again - yey! 

If you're in when we deliver, we'll wait while you unpack and if you're out and we're leaving the food in a safe place, just leave the boxes out next time and we'll collect them then. 

This way, we can all do our bit to minimise the packaging we use and you won't get overwhelmed with poly boxes cluttering up your hall, shed or garage.

 

If you live more than 25 miles away, we’ll need to send your woofer’s food by overnight courier to ensure it arrives frozen and in tip top condition. We don’t make any profit on delivery, but unfortunately, we can’t offer this service for free for deliveries sent this way and we can't come and collect the boxes, the costs for this are:

  • 6kgs - 9.5kgs = £6.75
  • 10kgs - 23.5kgs = £9.25
  • 24kgs - 31.5kgs = £12.00
  • 32kgs - 49.5kgs = £15.00 

Where is my order?

After you have placed your order online, we will send you an order confirmation email.

If you haven't received this email within 24 hours of placing your order or your products have not been delivered within the timescale stated in the email, then please send an email to woof@dogsabouttown.co.uk or telephone us, 01494 706600 between 9am and 6pm Monday – Friday. Outside of these times and at weekends, we divert the phones to our mobiles, so if we're out playing with our woofers, please leave us a message and we'll get back to you.

If you've got any questions about delivery, please give Jo a call on 01494 706600 or email woof@dogsabouttown.co.uk.

For other goodies:

We try to choose the most environmentally cardboard boxes we can and this means that sometimes you'll get a box that looks too big for it's contents. But rest assured, we've done our homework and picked the best option we can, plus any packing that we use to fill the box is likely to be on its second use. Phew.

Delivery Options Price Estimated Delivery Time Who Delivers my Package
Standard Delivery £3.95 on all UK orders under £50.00 We aim to deliver within 3-6 working days ** Royal Mail/Courier. 8am-6pm, for larger items please note a signature may be required.

*Excluding  all Personalised Items and Raw Food

** Addresses at the following postcodes may take a little longer than the specified delivery times above:

Aberdeen - Buckie Forfar - Friokhiem Isle of Bute - Dunoon Cairndow - Inveray Oban/Taynuilt Oban Carrour - Mallaig Kinlochleven Inverness - Garve Dornouch - Lairg Elgin - Fochabers Forres Kyle - Isle of Skye Dalwhinne - Grantown on Spey Wick - Thurso AB 10 - AB56 DD8 - DD11 PA20 - PA23 PA25 - PA32 PA34 - PA35 PA37 PH30 - PH41 PH50 IV1 - IV23 IV25 - IV27 IV30 - IV32 IV36 IV40 - IV56 PH19 - PH26 KW1 - KW14

 

Who do I contact if I have any questions?

If you have any queries regarding deliveries, returns or exchanges either drop us a line at woof@dogsabouttown.co.uk or call us on 01494 706600 between 9am and 6pm Monday – Friday.

 


 

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