Terms of Service

For the purposes of these terms, Us, We They, Kate & Jo means dogsabouttown.co.uk.  You  & Your/s means you and your continued use of this site.  If you disagree with any of the terms of service detailed below, your only recourse is to leave this site immediately and cease to use its services.

Kate & Jo are NOT vets or trained in any sort of veterinary capacity.   Articles and opinions contained on this site and it's associated social media pages are for information purposes only and should not be considered a substitute for appropriate professional advice. If you are worried about your dog, you should always consult appropriate expert advice, without delay. Sometimes we get sent things to test or invited to hotels, B&Bs or camp sites to see what we think.  When this happens, they'll let you know by including a red paw icon in the post or on the page.    We'll also, always be completely honest with any reviews we do.  If we don't think something deserves to be one of our favourite things, we won't include it here or we'll let you know why we didn't love it.

Cookies: Like many sites, we use cookies to enhance your visit.  By continuing to use our site, you are accepting our use of cookies. You can find out more about Cookie usuage in the EU at https://ico.org.uk/for-organisations/guide-to-pecr/cookies/

Third Party Sites and External Links: Dogsabouttown.co.uk frequently contains links to third party sites does not host any of the Video shown on its website. The site doesn't host any of the content within its own server and it links to the contents uploaded by the popular Online Video hosting sites like Youtube.com, and other popular video hosts. This website links to these websites either directly or by an embed code. We cannot be held liable for content uploaded by members of 3rd parties’ websites. dogsabouttown.co.uk is not responsible for what other people upload to 3rd party sites. We urge all copyright owners, to recognize that the links contained within this site are located somewhere else on the web. If you have any legal issues please contact appropriate media file owners / hosters. All trademarks, trade names, service marks, images, copyrighted work, logos etc referenced herein belong to their respective owners/companies.

Wicker Dog Beds and Settees by Prestige Wicker: PLEASE NOTE THAT HANDCRAFTED WICKER BASKETS LISTED ON THIS WEBSITE ARE SUBJECT TO COLOUR VARIATION AND SIZE TOLERANCE OF APPROX +/- 3%

Privacy:  Your privacy is important to use and your details will never be shared.  By signing up to our site you agree to us sending news and offers from Dogsabouttown.co.uk or selected third party partners that we, in our sole discretion believe to be relevant to you, based on your subscription and use of dogsabouttown.co.uk.  You can see our Privacy Policy in full  here.

Purchases and Payments: www.dogsabouttown.co.uk uses SagePay to take payment from you when you purchase something from our store.  Payment security is our priority and SagePay has the highest level of card data security (PCI DSSLevel 1 Compliant) so our customers can trade with peace of mind and shoppers are protected against fraud.  Dogs About Town is a subsidiary of Ellicis Hotels Limited whose registered office address is:31a High Street, Chesham, Buckinghamshire, HP5 1BW Tel: 0800 644 4662. Ellicis Hotels Limited is responsible for the processing of chargebacks and refunds as agreed in line with our returns policy.  Refunds will be processed via your chosen payment payment.  No products purchased from www.dogsabouttown.co.uk may be offered for re-sale on third party websites including, but not exclusive to, Amazon and E-Bay.

Welcome 10 Discount: The 10% welcome discount on your first purchase excludes raw dog food and subscription plans.  Everything else is included.  Enjoy!

Product Testing:  From time to time Dogs About Town requires testers for our new products. Applications will be requested and reviewed on a case by case basis dependent upon need.  All applicants will be advised by email whether or not they have been selected.  No discussion will be entered in to and Dogs About Town decision is final.  Product Testers will be required to submit a written review and complete the Testing questionnaire (supplied) as well as supply a minimum of 2 photos of their dog using the product.  Testers agree that Dogs About Town can use reviews and photos as they see fit on any of their managed platforms including www.dogsabouttown.co.uk and all Dogs About Town social media platforms.

Charitable Donations: Each year Dogs About Town gives 5% of their annual profits to selected charities in the form of product donations.  See Dogs About Town Happy Hounds for full details. We can only give to registered charities. Monthly charities will be chosen by Dogs About Town, no discussion can be entered in to and our decision is final. If you don't get selected, its OK to try again. We can only include an organisation once per year. Dogs About Town reserves the right to withdraw an organisation's selection and exclude that organisation from donations if we become aware of unethical practices. This a discretionary initiative and Dogs About Town reserves the right to cease charitable donations at any time.

Comments: We welcome respectful comments and participation in our community.  We reserve the right to remove any comments that we in our sole discretion deem inappropriate and block any users whom we deem to be posting offensive / inappropriate content.

Dogs About Town is a subsidiary of Ellicis Hotels Limited whose registered office address is: 31a High Street, Chesham, Buckinghamshire, HP5 1BW Tel: 0800 644 4662.If you want a  more information about anything on this site, get in touch at woof@dogsabouttown.co.uk  or call us on 0800 644 4662. Kate and Jo are real people who love dogs,  love talking about their dogs & hearing about yours.